About Community Wellness Counseling & Support Services

Serving the North Florida Panhandle with Heart-Centered Care for Over 10 Years.

For more than a decade, Community Wellness Counseling & Support Services (CWCSS) has provided accessible, compassionate, and evidence-based behavioral health care to individuals and families throughout the North Florida Panhandle. What began as a commitment to serve local communities has grown into a trusted behavioral health clinic rooted in relationship, integrity, and steady care.

How We Began

Ten years ago, CWCSS was founded with a simple belief: communities deserve quality mental health care close to home.
In rural and underserved areas, families often face long wait times, limited providers, and barriers to access. We saw a need for care that was not only clinically sound — but also relational, consistent, and embedded in the community.
Today, our therapists live and serve in the very communities they support. We understand the culture, the values, and the unique challenges our neighbors face because we share them.
We are not an outside organization.
We are part of this community.

What We Do for Our Community

Individual counseling for children, adolescents, and adults
Family therapy and caregiver support
Group Therapy
Home and School-based services
Early Intervention Services
Community and agency collaboration
Telehealth options for increased access
Medication Management

Our services address anxiety, depression, trauma, mood disorders, grief, life transitions, behavioral concerns, and other emotional and behavioral challenges.
We provide structured treatment planning, measurable goals, and evidence-based interventions — while ensuring that every client feels seen, heard, and respected.

Behind CWCSS is a simple, steady purpose: to make quality behavioral health care accessible, trustworthy, and close to home for the communities we serve.
To share a little more about the “why” behind CWCSS, our founder offers this personal message.

A Message from Our Founder

For more than 20 years, I have had the privilege of serving children, families, and individuals across our local communities as a Licensed Clinical Social Worker. Over those years, I have walked alongside families in seasons of uncertainty, watched children rediscover their confidence, and witnessed the quiet strength that exists within even the most difficult circumstances.
This work has never been just a profession to me. It has always been personal.
I founded Community Wellness Counseling & Support Services because I believed our communities deserved access to quality behavioral health care close to home — care that is clinically sound, but also compassionate. Care that feels steady. Care that feels safe.
In rural and underserved areas, families often face barriers to mental health support. Long drives. Limited options. Systems that feel overwhelming. I wanted to create something different — a place where healing feels approachable, relational, and grounded in trust.
At CWCSS, we are not outsiders coming into a community. We are neighbors serving neighbors. Our therapists live in the communities they support. We understand the values, the strengths, and the unique challenges families face here because we share them.
When a parent entrusts us with their child, that is not something we take lightly. We approach each family with integrity, accountability, and heart-centered care. We build safety before expecting change. We provide direction without pressure for perfection.
Over the past decade, CWCSS has grown, but our foundation has remained the same: connection first, clarity always, and steady support in every season.
This is where my heart is.
This is why CWCSS exists.
If you are seeking support — for yourself, your child, or your family — know that you will be welcomed here.
With respect and gratitude,

Winter Collins
Licensed Clinical Social Worker
Serving North Florida Families for Over 20 Years
Founder, Community Wellness Counseling & Support Services

Our Commitment to Heart-Centered Work

At CWCSS, heart-centered work means:

Listening before leading
Building safety before expecting change
Supporting families without judgment
Remaining steady during seasons of instability
Providing clear direction without pressure for perfection

We understand that when a parent seeks support for their child, they are placing deep trust in us. That responsibility is something we carry with care.
Healing does not require perfection. It requires consistency, clarity, and compassion.

A Foundation Rooted in Purpose

Our Mission

To create a safe and welcoming space where individuals and families feel at home while receiving compassionate, evidence-based behavioral health care rooted in the communities we serve.

Our Vision

Communities where healing feels personal and progress feels possible — where every neighbor has both a place to belong and a path forward.

The Values That Guide Us

Connection Before Correction
We build safety and trust before expecting change.
Integrity Driven Service
We provide ethical, accountable, and clinically sound care.
Community Commitment
We serve the communities we call home with consistency and respect.
Clarity With Compassion
We offer structured direction without pressure for perfection.
Steady Support
We remain dependable — especially in seasons of uncertainty.

Why Families Trust CWCSS

Licensed and qualified therapists
Evidence-based treatment approaches
Clear goals and measurable progress
Ethical and accountable care
Collaborative communication with caregivers
Deep roots in the local community

Trust is built through consistency. For ten years, we have shown up for our neighbors with professionalism and heart.

When You’re Ready, We’re Here

If you are seeking support for your child, your family, or yourself, we would be honored to walk alongside you.